Privacy Policy
About our privacy policy
Jeskas cares a lot about your privacy. We therefore only process data that we need to improve our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Jeskas. The effective date for the validity of these conditions is January 1, 2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and who has access to the data.
Webshop software
Shopify
Our webshop is developed with software from Shopify. Personal data that you provide to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data.
Web hosting and email
Zoho Mail
We purchase web hosting and email services from Zoho Mail. Zoho Mail processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. Zoho Mail has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Zoho Mail is obliged to maintain confidentiality under the agreement.
Payment processors
Klarna
For part of the processing of payments in our webshop we use the platform of Klarna. Klarna processes your name, address and place of residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of Klarna's service for which they engage third parties. Klarna does not store your data for longer than is permitted under the statutory terms.
Shopify payments
To process (part of) the payments in our webshop, we use the Shopify payments platform. Shopify payments processes your name, address and place of residence details and your payment details such as your bank account or credit card number. Shopify payments has taken appropriate technical and organizational measures to protect your personal data. Shopify payments reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. In the event of an application for a deferred payment (credit facility), Shopify payments shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Shopify payments's services for which they engage third parties. Shopify payments does not store your data for longer than is permitted under the statutory terms.
Shipping and logistics
PostNL
PostNL handles the shipping of Jeskas' packages. For this purpose, it is necessary that we share your name, address and residence details with PostNL. We believe it is important that we handle personal data with care. PostNL adheres to the laws and regulations that apply to the use and storage of personal data.
GLS
GLS handles the shipping of the packages. For this reason, it is necessary that we share your name, address and place of residence with GLS. GLS takes the protection of personal data very seriously.
DHL
When an order is placed with Jeskas, it is our duty to have your package delivered to you. We use the services of DHL to realize the deliveries. Sharing your name, address and place of residence is necessary for this. However, DHL only uses this data for the benefit of realizing the agreement. If DHL uses subcontractors, DHL also makes your data available to these parties.
Invoicing and accounting
Shopify
For our administration and accounting we use the services of Shopify. We share your name, address and place of residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Shopify is obliged to secrecy and will treat your data confidentially. Shopify does not use your personal data for purposes other than those described above.
Purpose of data processing
General purpose of the processing
We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In certain cases, Hip voor de Heb may be required by law to share your data in connection with fiscal or criminal investigations by government authorities. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Retention periods
We will retain your data for as long as you are a client of ours. This means that we will retain your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must retain invoices with your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.
Your rights
Based on the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that is processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.
In principle, to prevent abuse, we only send transcripts and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of processed requests; in the event of a request to be forgotten, we administer anonymized data. You will receive all transcripts and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.
Right of inspection
You always have the right to view the data that we (have) process and that relate to you personally or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.
Right of rectification
You always have the right to have the data that we (have) process and that relate to you or can be traced back to you, adjusted. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.
Right to restriction of processing
You always have the right to limit the data that we (have) process that relates to you or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.
Right to portability
You always have the right to have the data that we (have) process and that relate to your person or can be traced back to you, performed by another party. You can submit a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all probability, we will no longer be able to continue providing the service in such a case, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
In appropriate cases, you have the right to object to the processing of your personal data by or on behalf of Hip voor de Heb. If you object, we will immediately cease processing the data pending the handling of your objection. If your objection is justified, we will provide you with transcripts and/or copies of data that we (have) processed and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
Changes to the Privacy Policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page.
Contact details
If you have any questions about the privacy policy, you can contact us via the email address: info@jeskas.nl